Delivery & Payment

Orders must be placed before 1pm for the next day delivery service orders placed after this time will be dispatched on the next working day. Orders placed after 5pm Friday will be processed on Monday. Please allow up to 5 working days for standard delivery. We will engrave your standard rolo for FREE with your requested text (up to 26 characters including spaces-max 12 characters per line) We post your order out in its own specially designed box. All you have to do is sit back and wait for the thanks.

Please Note: For orders delivered outside the UK there is a £9.95 charge for delivery by Royal Mail & £25 for deliveries by FedEx. Please also allow an additional 2-3 days on to our delivery schedule stated above. Payment Information

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

For goods supplied to the United Kingdom, V.A.T. (Value Added Tax) at the UK rate of 20% will be added, where appropriate, to your total bill at the store checkout. If you are ordering from countries outside the United Kingdom then V.A.T. will not be added to your bill.

All international packages are accurately described, with costs, on the Customs Declaration Document. Any customs or import duties are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

All national deliveries are sent through Royal Mail, and all international deliveries can be sent through FedEx or Royal Mail.
All credit card numbers are submitted on Worldpay's secure server and are encrypted. Credit card details are not kept by ourselves as they are processed by our Payment Service Provider (WorldPay).